Cancel a website subscription
- Sign in to the account associated with the subscription.
- Open your profile and choose Manage Subscription.
- Review the current plan, billing period, and renewal date.
- Choose the cancellation option and read the confirmation before submitting it.
- Keep the cancellation confirmation with your receipt.
What happens after renewal is cancelled?
For an ordinary recurring website subscription, the remaining paid period continues until its end. The account then returns to Free without cancellation itself deleting its content. A one-time payment has no automatic renewal to turn off.
An eligible older recurring price can be lost if the subscription fully expires or the plan changes. Review that consequence before switching a tier or billing cycle, particularly if your existing price predates the September 2026 update.
Payments made elsewhere
A purchase through an external provider must be managed with that provider. Deleting an app or signing out of the website does not cancel a separate billing agreement. Check the provider and account on the original receipt if you cannot find the expected renewal.
For an unexpected charge, gather the date, amount, currency, and transaction reference. Never send a full card number, security code, sign-in code, or password with a support request. A billing investigation is not an automatic promise of a refund.
Questions
Will cancelling erase my SpicyChat conversations?
Cancelling a normal subscription renewal does not itself delete your account content. Account removal is a separate permanent action.
Can deleting my account cancel every external subscription?
No. Third-party billing agreements must be cancelled through the provider that manages them. Check those subscriptions separately before removing an account.